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"nice i would stay there again"

"Rooms were great! Very convenient as we were working Night in old San Antonio. Staff were good and busy navigating a new operations system which was difficult but they remained very responsive and helpful! A wonderful stay overall and will return!"

"Some interesting characters on the property. Staff while friendly enough just seemed a bit disinterested."

"all of the staff were very friendly"

"Room was not as clean as we would have expected. Sink and tub drains were not working properly, Hotel Engineering worked each twice. We still had the same issue throughout the entire stay. Overall, hotel could use an interiors upgrade. However, great location, advantage walkability to most major stops in downtown San Antonio."

"The room itself was clean but the bathroom was horrible. I don’t know if it just got missed but it looked like months of neglect and mold starting to grow. Also the Wi-Fi almost never worked, and from the number of hotspots I saw, it wasn’t just me. The beds were soft, breakfast was great and the staff were wonderful!"

"Great place for familes to stay in the middle of the city. "

"We just wrapped up a fabulous stay at the Hyatt Regency Hill Country Resort & Villas in San Antonio after spending the previous week at the JW Marriott Hill Country Resort & Spa nearby. The difference was night and day. From the moment we arrived at the Hyatt, the staff greeted us with genuine warmth and helpfulness that continued throughout our entire stay. The customer service here is outstanding—friendly, attentive, and proactive in a way that made us feel truly welcome and cared for. It was such a refreshing change after our disappointing experience at the JW, where the friendliness and overall service fell far short of what we expected. The resort itself is beautiful, with a relaxed Hill Country vibe, spacious and comfortable rooms, and fantastic amenities. We loved the pools, lazy river, and the peaceful grounds—everything felt well-maintained and inviting. Whether you're here for relaxation or family fun, this place delivers. We left much happier than when we arrived, and we’d happily return (and recommend the Hyatt over the other option in the area). Thank you to the entire team for turning our trip around!"

"When we first arrived the bed sheets were all stained n we asked if they could come out clean ones and they made us go downstairs n get clean ones n put them on ourselves. "